BOOKING TERMS & CONDITIONS

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This page explains the Booking Terms & Conditions
By booking a trip or tour with Group Travel you agree to our terms and conditions stated below.


TERMS & CONDITIONS


BOOKING TERMS & CONDITIONS

This page explains our BOOKING TERMS & CONDITIONS.

 

Cancellation or variation of day trip or tour

Every effort will be made to operate the day trip or coach tour as advertised however, we reserve the right to change itineraries should this be necessary, without notice. We also reserve the right to cancel any day trip or coach tour.

Refunds or compensation may not be made as a result of events beyond our control, included but not limited to: war or threat of war, riot, civil strife, terrorist activity, industrial disputes, fire, quarantine, epidemic, natural or nuclear disasters, port and terminal closures.

Inclusions

Where there are inclusions on day or coach tours, Group Travel will not be responsible should elements of attractions, hotels and restaurants provided by third parties be unavailable.

Special Requests

Any special requests must be made at the time of booking. We will endeavour to forward these on to the relevant parties however these cannot always be guaranteed.

Coach seating allocation

Seats can be requested at the time of booking. Requests are fulfilled on a first come first served basis.

Child seats

Every child will be allocated a coach seat on booking and it is the responsibility of the accompanying adult to provide and secure a suitable child seat. If you have any queries regarding the suitability of the seat in conjunction with the seat belts fitted on the vehicle please enquire on booking. Group Travel will not accept any responsibility for the fitting of child seats and children may be refused travel without appropriate restraint.

Late arrival

Group Travel will not delay the departure of the coach for passengers arriving late. We are not responsible for any loss or expenses incurred by passengers due to late arrival.

No Smoking on all coaches

Smoking is not permitted on board any coaches. Our coaches do make regular comfort stops on journeys.

Unsatisfactory behaviour

The company reserves the right to refuse a booking or terminate a passenger's trip should that passenger's behaviour disturb the comfort, safety and well being of the other passengers. This includes excessive noise from mobile phones or any electronic devices. Group Travel will not be responsible for any expenses incurred due to such behaviour.

Child reductions or discounts

Child reductions are as stated in each individual day tour. If a child price is not stated then the price per person will apply.

Booking on a tour

To make a booking for tour, please phone the office to check for availability. We will reserve your seat and discuss any requirements you may have. Once we have reserved yours seats these are normally held for a period of 10 days, after this time if no deposit is received your seats may be released.

To secure your booking

Please complete the booking form and enclose a non-returnable deposit as stated per trip.

Balance of Coach Tours

You must make payment of your final balance at least 6 weeks before departure. If this is not paid we reserve the right to regard the booking as being cancelled and you will lose your deposit. Should you or a member of your party be forced to cancel your booking we must be advised as soon as possible.

By booking a trip or tour with Group Travel you agree to our terms and conditions stated above.